ALL IN ONE Policy

1. Shipping Zones Area: Delivery is available to all cities in Oman, United Arab Emirates, Kuwait, Bahrain and Qatar.

All Orders Inside Oman Above 5 OMR Included Free Delivery

All Orders to UAE Above 5 OMR Include Free Delivery

All Orders to Kuwait Above 10 OMR Include Free Delivery

All Orders to Qatar Above 10 OMR Include Free Delivery

3. Time Order Delivery: For prompt delivery, please provide accurate and complete information, including your full name, mobile phone number, and precise delivery address, including city, district, street, building, and house number.

• Delivery Time inside Muscat: 1 Working Day
• Delivery Outside Muscat: 1-3 Working Day
• Delivery Time For UAE, Kuwait, Qatar: 5-7 Working Day

  

4. Order Cancellation: Once an order has been dispatched for delivery, it cannot be canceled.

5. Verification and Communication: ALL IN ONE may contact customers via phone or WhatsApp if there are any discrepancies in the provided information. No additional charges will be incurred by the customer for this communication.

6. Order Cancellation: ALL IN ONE reserves the right to cancel an order if it suspects fraudulent activity or for any other valid reason.

1. International Shipping Cost: Shipping costs for international orders are calculated based on country, quantity, and weight.

2. Customs and Duties: Customers are responsible for all customs-related expenses, including shipping release costs and customs clearance. Dealing with customs procedures and communicating with the shipping company in the receiving country is the customer's responsibility.

1. Bank Transfer: The full invoice amount must be transferred to the ALL IN ONE account before shipment. The store will ship the entire order upon confirmation of the full payment. If a partial payment is received, the store will ship the corresponding portion of the order.

2. Bank Transfer Charges: Customers are responsible for all bank transfer charges in the sending and receiving countries, as well as any refund costs.

1. Order Processing: We aim to process your order on the same business day.
2. Delivery Time:
• Delivery Time inside Muscat: 1 Working Day
• Delivery Outside Muscat: 1-3 Working Day
• Delivery Time For UAE, Kuwait, Qatar: 5-7 Working Day

1. After your order has been delivered to the shipping company, you will receive a shipment number. You can track the progress of your shipment through the delivery company's website.

1. Delayed Delivery: If your order experiences unforeseen delays beyond our control, we will promptly notify you and make every effort to deliver your order as soon as possible.
2. Undeliverable Orders: If your order cannot be delivered to your address or mailbox, we will contact you to arrange an alternative delivery location.
3. Refunds: If we are unable to deliver your order and are unable to reach you, we will process a refund promptly by our Replacement and Return policy.
4. Conflict Resolution: If you encounter any issues or disputes related to our services or Terms of Use, please contact us directly to resolve the matter swiftly and satisfactorily.